On the 1st week of Dec'08, I got a call from ABN AMRO bank stating that I have been nominated for a Supreme Plus offer based on my personal loan with ABN AMRO bank. After stating the features and benefits of this offer, the caller mentioned that there would be a nominal cost of Rs.5000/-, which I would need to pay through a secured bank transaction mode over phone, using my credit card. After the transaction is successful, I would receive a kit within 14days from the bank.
I paid after doing some research over this offer on the bank website, probably after 3-4 days. The caller congratulated me and stated that a kit would reach me in 14 days.
I did not get any kit/ package from the bank, and last week when I called and subsequently visited a bank branch, to know more about the offer, surprisingly, the bank totally disowned such offer and said that no such offer is going on against any of their bank products.
Surprisingly, following links to the ABN AMRO bank definitely states about the offer:
http://www.abnamro.co.in/consumer/loans/special_offers.html
http://www.abnamro.co.in/consumer/loans/tnc_special_offer.html
Just to let you know that I have called up Citibank (of whose credit card I used for the Rs.5000 transaction) and have disputed the amount. The said amount has been debited from my credit card a/c on 11th Dec'08 and till date I have not heard anything about the package I bought.
THIS IS A SERIOUS CASE OF FRAUD. ABN AMRO bank has also denied any such transaction happening from their side.
I think this is a responsibility of ABN AMRO bank to investigate and either revert back the amount or avail me the mentioned offer!
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