I am an existing customer of motorola.i had purchased one motorola mobile model no. MOTOROCKER E-6 its IMIE no is 355557010565414 dated 26/11 from the mobile store, essar telecom retial ltd, shop no. 16/1 sneh nagar, sapna sangeeta road, indore 452001.
Within 10 days a problem occured in my mob. firstly i visited your service center REDINGTON which is in malva tower indore, it got resolved they changed the BOARD as your representative informed me.
Then again 2nd problem occured again i visited your place they resolved and said they swapped the BOARD again as i remember.i really dont know the parts which are used in my mob. are origional or not, i am not blaming on your company but i also have some other work to do, i think you understand it.
Again i visited they replaced the charger which is the next problem after 2 months now after 1 month i again visited your service center due to another major problem that is E-6 is a PDA phone and majorly it is operated with the help of touch screen so the prob. is its screen is not working due to which i am not able to check my SMS's, call details and rest of all the options.today (15/09/08) i again submitted my mob. to your service center, i really dont know whether it will work properly in future or not kindly look into the matter.
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