Sensitive FOOLS (Proof) MOBLIE MOTOROCKR.
This is regarding the E6 phone which I purchased in July the phone worked phentastically for 3-4months and started giving problems one by one. First time it gave a problem with loud speaker, then recently problem with touch screen. When I went to the authorised service station, they said the set is water logged and can't come under warranty, I tried to explain the front office person, that it has not come in contact with water. Even then he said it is due to water and took 100Rs for inspection and 1500Rs for repairing. I even escalated the problem with higher ups with Motorola, I believe till today I could not come in contact with MOTOROLA person directly, thay have given the servicing for third party and they just try to get money.
It is very clear that nowhere Motorola has not mentioned about the sensor and the customer will not know about this till he/she visits the service center. It is just a gimmick and to SAVE THEIR SKIN MOTOROLA HAS PLACED A CHEMICAL SENSOR WHICH IS SENSITIVE TO MOISTURE, and that too in a place where anyone can open the outer cover definitely can be touched. It can also happen that without notice a customer can purchase a set with which the sensor is already activated. The sets should be customer friendly and be rugged. I believed Motorola is sixsigma company which brings extraordinary products to the market. With this experience I make sure I will not buy any Motorola product and even suggest most of the people whom I come across about this unreasonable play and make them aware of the gimmicks.
I believe these things should be coming in news papers so that customers will be aware and not be robbed.
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