Dear All,
Hi am i pramod and i am drafting this complaint aganist Motorola with deep regrect. For past many years i was using nokia phone but this time i taught of exprimenting with Motorola phone which has costed me a night mare and i am still to recover out of it.
I baught moto rokr e6 dtd 28th may initially i was very happay as i was using the touch screen mobile for the first time, exactly after two month the mobile got switched off, i thought it might be out of charge and kept it on charge for several hours but the mobile never got switched on, The next day i took this mobile to the nearest authorised service center of motorola, company name SAGAR ETECHNOLOGIES PVT LTD, i have never seen such a lathargic service center. On 25th july i have given my mobile for service and now is more than 1 month and i am yet to receive my mobile, the sadest part is till date i have never received a call from them updating the status of my mobile.
Now whom should we blame the mobile company or the service provide???
Those day's are gone were customer was the king, now in this case i would say the mobile comany MOTOROLA is the king, authorised service center SAGAR ETECHNOLOGIES PVT LTD is the queen and the customer is the slave.
Now who ever is reading this my only request to them is pls do not ever thing of buying a mototola mobile even in dreams.
Thanks for patience reading
rgds
pramod kumar
9741900975
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