Dear Sir,
I had bought the Motorola Q9 - Licorice-Black Qty 1 on 23rd Dec Vide bill no 51424 the handset from Motrola. The EMIE code of the Handset is 3583160101100896 which had hanged on 07/05 . The mobile stopped working and subsiquently given to repair under varrantee on 07/05 to the authorised sevice centre Redington india limited 16.A and 16 B, Weelington Estate, New no 53, Ethiraj Salai, Egmore, Chennai - 600015 vide complaint no EG/MO/09/01058.The process of registration is completed in two hours time.
Till today i have not got back the instrument after service. I have contacted them over phone five times and visited them two times and last visit is today that is june 20th. After one and half month of giving hand set i am still hanging without my handset. Motorola has not given temporary handset to use also.
The main purpose to buy this handset was to use the EMAIL application which i am not able to use resulting lot of productive time and loss of turnaround time in my workplace. Resulting in high mental agony.
I would like to sue motorola for this issue. Kindly guide me. I have all the documentation of this issue.
The managers no in redington is Mr. PRakasham mobile no 9380541136. My mobile no is 9940088519
Regards
Ballal. N.K
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