Respected Sir,
After obtaining the membership for subscription of Money Today Magazine (No. MONTD 1881097), the Company, after 6 weeks, sent me a Benetton watch (which is a confirmed Gift with membership) from its New Delhi Offfice. On opening the same, it was found that the said watch is DUPLICATE one and of highly sub-standard quality. The watch was not working from the time I opened the couriered parcel. The matter was reported to the concerned Company through Toll Free No.1800 1800 100 who informed me that I am required to incur the courier charges to ensure that delivery is made at their Noida office. It was further clarified that on receipt of the same, the company will replace the defective and duplicate watch. I am placed in Mumbai and am not liable to spend money on courier charges as it is the fundamental duty of the Company to ensure that they comply with their statutory obligations as has been agreed to. I am prepared to return the watch anytime to their counterparts in Mumbai only.
Having regard to the nature and circumstances of the case, I am of the view that either M/s. Living Media India Ltd. or the suppliers of the Benetton watches or the concerned intermediaries have involved in dubious business to throw the dust into the eyes of the public for pecuniary gains.
I shall be grateful, if the concerned authorities intervene and do the needful in the matter at the earliest.
Thanking you Sir,
Yours faithfully,
Praful Madhav Lale
0 comments