I have a MTNL Broadband Connection which i want to discontinue. We had checked with the Call Centre (1500) the details & proceedings that need to be carried out to discontinue services. We were told that we need to submit an application on the name of the Commercial Officer at the Radhu Palace office with the copy of the previous bill. On going there we were told that they can't accept the same as we need to submit the Modem as well for disconnection. Now the third time we had gone with the Modem now they need wires & clips as well. This too much of harrasment. Why can't we be told once for all that what all has to be submitted. It to much hassle with such poor services delievered. Please help us as it is not possible to go there as many times as they want. If u can come to my place and collect everythng and discontinue the services that would be great.
Thanks
Monark
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