MTNL broadband Services
Problem with Disconnection

Dear Sir/ Mam

I have a MTNL Broadband Connection which i want to discontinue. We had checked with the Call Centre (1500) the details & proceedings that need to be carried out to discontinue services. We were told that we need to submit an application on the name of the Commercial Officer at the Hauz Khaz Office Delhi (As we stay at Saket) with the copy of the previous bill. On going there we were told that they can't accept the same as we need to submit the Modem as well for disconnection. Now the third time we had gone with the Modem now they need wires & clips as well. This too much of harrasment. Why can't we be told once for all that what all has to be submitted. It to much hassle with such poor services delievered. Please help us.

Thanks

Ankita