Complaint / review / scam report

Dear sir

i am mtnl dolphin mobile holder bearing no 9868240097, on 19.7.08 i requested for gsm facility at mtnl dolphin customer care i.e. 9868098680. on 20.7.08 when i again enquire at help line at around 5.30 evening the postion no 42 informed me that gsm facility actitivated, immediately i enquired at my mobile, there was so such postion, i immediately told, he replied he told me hold the line for talking with his senior, after 5 min. he replied no senior is available my request has been sent, what funny service of mtnl help line. on 20.7.08 at 8.40 morning one call came to my mobile from no.23627494 asked me whether i booked for gsm facility i confirmed yes, i asked when it will be activated he told within evening sms through confirmation will come to me. at 6.30 evening again i rang to helpline position no 36 after holding 4 min. he replied he forwarded the request again.

Sir it is my request to u, u please ask the mtnl is this a customer or a funny game with customer, a customer wants some paid facility but they are not in a position the reply the exact postion.

waiting for your reply

with regards

sudeshna biswas

Offender: MTNL

Country: India   State: All India

Category: Miscellaneous


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