Inconsumercomplaints.com » Miscellaneous » Review / complaint: MTNL Delhi - MTNL Delhi..Unconcious towords customers problem | News #421423

MTNL Delhi
MTNL Delhi ..Unconcious towords customers problem

Dear all,

In response of the my previous mail some action has been taken place

by MTNL for my complaint. I would like to share my experience after

that complaint. It is kind request to pay some attention in the same.

On 6th April I registered a Handset for Garuda ' Vidyarthi

Plan'.I went for delevery on 7th April but could not get the delevery

due to reason mentioned in prevoius mail.

On 8th April visited there at 10 :30 am at sanchar Hut -Dabari

Extn but due to nonavailibilty of Store Keeper could not delevered

again. Mr Ashish (25394267) recieved all documents and asked me to send

somone for at 3 to 5 pm. When My father went for receive they simply

rfuse by saying "issued handset not available here contact where from

you get it registered.

On 9th April I spoke to Mr Nigam at sanchar Hut he suggested to

re-registration or coordinate with Sanchar Hut Dwarka Sector-6.

On 10th April I discussed this matter to Mr. M.L. Kureel. He

assured me that problem resolved soon and route me to Dabri Sanchar

Hut again.

Same day my father visit Dabari Extn for receiving and meet with Mr.

Om Prakash. He again routed him to Mr. Vats (9868257025) Dwarika sector

6.Mr. Vats asked for coming tuseday for delevery but could not pay his

promise.

I am still waiting for delevery MTNL employee routing me here to there...!

I am still following up for this but could not get my mobile which I paid for.

Plz help as nobady is listening me ...!!!

A/c No : 2000133521

Mobile Number issued : 20386800

Resitration Date : 06/04

Handset Made: CTEL

Handset Model: CURITEL CX 858

IMSI Number : 404011131004139

Serial Number : 2A741738 / 1141510004390

Regards

Jai Prakash Maurya

9810651431

&&&- Forwarded message &&&-

From: Jai Prakash Maurya

Date: Mon, 7 Apr 16:02:40 0530

Subject: Informing about the Non-puntuality at Sanchar Hut... Dabari extn

To: [email protected], [email protected], [email protected],

[email protected], [email protected]

Cc: [email protected]

Dear Concern,

This is regarding to inform you that there is some non-punulity is going on

at Sanchar Hut dabari Extn. There is a dash-board for Opening and Closing

time is hanging over the gate written there Open from 9 :00 am to 7 :00 pm.

Today morning when I visit the above location at 9:15 am no bady is there to

assist me for my querries.when I asked to security person for the same he

state that public dealing start from the 10:30 am itself.

It is requested that everything should be clearly mentioned on the gate so

that we can schedule our work accordingly.

My A/c ID :2000133521

*CC *

**

*Dear Sir, *

*

Your intervention is much needed to avide the such knd of sevices ignorance.

*--

Regards,

Jai Prakash Maurya

*9871400968*

--

Regards,

Jai Prakash Maurya


Company: MTNL Delhi

Country: India

Category: Miscellaneous

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