Its being a very pain full eperience with MTNL Triband services.from last 6 months.
After regestering seroius complaints at their 1504 centrally helpline numbers & other concern departmental heads, from date 21 jan 08, 28 jan 08, 29 jan 08, 31 jan 08, 11 feb 08, 12 feb 08, 18 march 08, 27 march 08, 28 march 08, 23, MAy 08, 3 June 08, 17 & 20 June 08, 2&3 July 08. following complains has not been solved.
Over and above their techniqual team has visited my premises several time & has contridicted thir statement on every occation, ranging their from fault in Modam, Fault in Wireing, Fault in Concel wire, Fault in Earthing.but no concreat action has been thaken to resolve issue, Despite my several visits to their office & meeting with people from all rank & file they r passing monkey on one another pat.
For all this 6 months & above department has been charging me for triband services.
I use triband services on 28223969 land line
i require advice on two front.
1. i should contact whom in their higere hirercy to thet this problem solved.
2. Can i apply or claim for non usage or triband for the period of 6 months.
Advice
Sohil jain
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