Inconsumercomplaints.com » Miscellaneous » Review / complaint: Naaptol/Ephone Ultra Slim Multimedia Mobile (Dual Sim- GSM Handset) - Not Received Product | News #427172

Naaptol/Ephone Ultra Slim Multimedia Mobile (Dual Sim- GSM Handset)
Not Received Product

I have purchase one /Ephone Ultra Slim Multimedia Mobile (Dual Sim- GSM Handset) from Naaptol site (http://www.naaptol.com/faces/microSite/msOrderNow.jsp? sellerId=1435&productId=652419&splrfnum=225716) on 26.08.2009 the details are under.

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From: [email protected] [mailto: [email protected]]

Sent: Thursday, September 10 11:53 AM

To: [email protected]

Subject: ORDER CONFIRMATION MAIL - Cash on delivery

ORDER CONFIRMATION MAIL - Cash on Delivery

Dear Saurabh,

Thank you for shopping with Naaptol. Your order details are provided below:

Order Number Payment Option Order Value (Rs.) Status

41174 Cash on Delivery 4999.00 Order Delivered

Your order will be delivered to you within the next 7 working days.

We at Naaptol.com are constantly striving to provide you the best shopping experience. We hope you have enjoyed shopping with us.

Please Note:

At the time of delivery please hand over the CASH against delivery of the product.

The product will be delivered in a sealed condition.

Do not accept any packet which is appears to be tampered or damaged externally.

Do not pay more than the order value. In case the delivery person insists for any additional amount related to statutory charges like octroi, entry tax, etc. please pay and take a receipt form the delivery person. Inform us about it to our cust omer care team and we will refund you the extra amount paid.

For any queries and details, please get in touch with our Customer Care Department at 022-61486148 between 8:00 AM to 6:00 PM. We will be glad to be of service

Thank you for shopping with Naaptol.com

Sincerely,

Naaptol Customer Care

THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.

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When we received the product we found it is faulty, and we talk to concern department of Naaptol they suggest to return back the product & you will get it new phone instrument within 10 working days. The product return details are under.

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Dear Sree,

The First Flight people has collect our packet though airway bill no. G20926566 on dated 11th September Time: 19:30.

Thanks,

Manoj Sagar

301, Balleshwar Avenue,

Opp. Rajpath Club, S.G.Road,

Ahmedabad-380 015.

Tel. No.079-26872049

Mobile : 09825845274

&--Original Message&--

From: ahdsales [mailto: [email protected]]

Sent: Wednesday, August 26 3:10 PM

To: ahdmajor

Subject: Fw: Ms Naaptol.Com& Topay pick up

Dear Sree,

fyi & cascade the same to the sales team.

Thanks & Regards

K.Lalit Kumar

Sales Manager-Gujarat

First Flight Couriers Ltd

Ahmedabad

Email: [email protected] or [email protected]

mob:90999-28604 or 93270-31525

Ph no: 079-26575040-43

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The Naaptol company received the product on 14th September today 22nd oct yet we have not received the product, mean time we are contact Naaptol so many times & they inform every time after 10 days you will get it. The Naaptol contact no's are (022-61486148-022-61486130)

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Our Contact Details as under

Manoj Sagar

301, Balleshware Avenue,

Opp. Rajpath Club, S.G.Road,

Bodakdev,

Ahmedabad - 380015

Gujarat.

Tel. No. : - 079-26872049/171

Mobile No :- 9825845274

email id: [email protected]



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