Dear sir,
this is bring to the kind notice that my laptop odd was not detecting any cd but it was detecting only dvd, On 17th. March 09 i made a complainst of the same to the customer care and got the case id ACER: OL : 031709-509 and on 18th March i had submtted the same to M/S, AFORE SERVE COM LTD . 35, Chittaranjan Avenue, 1st. floor R- NO. 13. kolkata. and they promised that they are going to replace the ODD and will deliver me on 19th March But early in the morning near aout 11.00 A.M. i got a call from the M/S. AFORE SERVE COM LTD stating that they will charge 5000 /- (approx) for the same.
I just wana know when it is on warranty than why they are demanding money . and even they are stating that know my ODD is not detecting dvd also
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