Neeta Bus
Did not get proper refund

I booked my ticket from Mumbai to Pune on 08-Jun-12 at 10.00 PM in Neeta volvo. And due to some personnel reasons, I had to cancel it. I cancelled just after an hour of my booking. Journey date was 09-Jun-12 at 8:30 AM. Ticket fare was Rs.300 and I got a promotion code of Rs.50. So the ticket cost me Rs.250. But when I cancelled it, it was written that the refund cancellation amount is Rs.225. So I should get Rs.25.00 as refund amount. But now travelyaari guys are saying that the refund amount got adjusted with the promotion code.

If person had to cancel a ticket only after an hour, then they will deduct whole money..

Is this policy right?

Is this fair?

Please check.

pnr no.: 2995974

ticket no.: 3331213117557

Gaurav

7387665789