Hi, i had taken the NEETA VOLVO bus from Pune to Panvel on 15th of March with a confirmed ticket in Bus no.7374 which leaves from Pune (Mahalaxmi Complex, Jagtap) at 6.25 pm. I was given a seat in the last row of the bus. However when the bus reached Lonavala the conductor came to me and told me that you have to shift your place since other passengers are coming. He told me to sit on the conductors seat, and when i argued against that he told me to shift to the other bus which was going to arrive after 25 minutes to lonavala. After and half an hour argument with him he did not listen to me and shifted me to another bus which arrived by the time. The other bus to which i was shifted forcibly was just like one government ST bus in which neither the Air-condition was working nor the Television was started during the whole journey. Because of all this i got late and also missed my train from PANVEL which i was going to take for my further journey.
I would like to tell that its really inconvenient to us as we regularly travel from mumbai to pune. We therefore would like to tell you that you take a action against them so that we can travel more comfortably.
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