Acer Laptop
Dissatisfied with the service of acer

Sir/Mam,

I wants to inform you that i am totally dissatisfied with the service of the acer. The service they are providing is pathetic i had my laptop in warranty and have faced problem twice after purchasing it from mumbai. I have purchased my laptop from "VIJAY SALES, PLAM BEECH GALLERIA MALL, NAVI MUMBAI".

then have faced problem of DC BOARD within 4 months of puchase i m student in delhi so staying here itself in delhi i have approached service centre in lajpat nagar" K-42, DIGITAL SOLUTIONS CETRAL MARKET, LAJPAT 2, NEW DELHI". They replaced my DC BOARD.

Then i have faced problem of "MOTHER BOARD & DVD RAM" they have replaced my mother board and dvd ram but my laptop is with service centre from last 22 days they have replaced my mother board twice till then. still when i bought my laptop tommorw and again facing then lignings all over screen and nothing is coming on the screen accept ligning. They asked me to call up and then come to recive the delivery but once they pick up the call they say your shipment have not yet arrived kindly bear with us and we will inform u after 2-3 days they doin this from last 22 days and yet my laptop is not serviced properly i have personally visited them 7 times in 22 days and yet my laptop problem have not been solved i have my warranty got over and i am helpless in this concern what to do next

my wastage of time and money is on hype in order to visit them after every consecutive day. i am not understanding what to do next. still they have asked me to change my mother board on tuesday or monday the shipment of mother board comes from banglore and they are saying its problem in courier which comes from banglore due to which mother board is getting damaged evrytime they are not using quality products and making the life of consumer pathetic.

In due regards i want to plea you that please take some action agints them as i9 want to sue this acer company and this service centre for wasting my time and money.kindly guide me for the same

thanks& regards

Arun Pandey

iilm lodhi road

new delhi