Respected Sir,
M/s New India Assurance Co. Ltd, Jabalpur (MP) issued me Motor Package Policy Vide No. 31/07/01/00008183 for a period of one year wef 23-11 with NO claim Bonus of 50%. Earlier the same vehicle was isured by M/s Oriental Insurance Co. Ltd, Jabalpur with NO claim Bonus of 50%. Hence it implied that either M/s New India Assurance Co. Ltd, Jabalpur (MP) has issued policy with NO claim Bonus of 50% after confirming from M/s Oriental Insurance Co. Ltd, Jabalpur or M/s New India Assurance Co. Ltd, Jabalpur (MP) has issued policy with NO claim Bonus of 50% without confirming from M/s Oriental Insurance Co. Ltd, Jabalpur.
Now, when an insurance claim no.31/08/011/90000158 launched on M/s New India Assurance Co. Ltd, Jabalpur (MP) in last week of June’08, they are asking myself (customer / insured) to collect & submit Certificate of NO claim Bonus of 50% from earlier Insurer M/s Oriental Insurance Co. Ltd, Jabalpur. This is not fair. On request on telephone on dtd 06-08, the officials of M/s New India Assurance Co. Ltd, Jabalpur (MP) are arguing that IT IS RESPONSIBILITY OF INSURED TO COLLECT & SUBMIT CERTIFICATE OF NO CLAIM BONUS FROM EARLIER INSURER TO SETTLE THE CLAIM.
Sir,
Logically it is not correct that M/s New India Assurance Co. Ltd, Jabalpur (MP) sell the policy forwarding NO claim Bonus of 50% of earlier insurance and at the settlement of claim harras the insured for submission of adocuments which are not his responsibility.
Sir,
Please direct M/s New India Assurance Co. Ltd, Jabalpur (MP) in the matter suitably under intimation to me.
Thanking You
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