FROM
N.Gothandaraman,
14A Seethalai Sathanar,
12th cross sreet,
K K NAGAR,
CHENNAI600078,
MOBILE NO 9841459170, 9841654142
SUBJECT- MOBILE PROBLEM (N 85 MODEL) IMEI 356376021836782
SIR/MADAM
THIS IS TO INFORM YOU THAT, I HAVE PURCHASED A NOKIA (N 85 MODEL) IN MOBILE STORE WEST MAMBALAM ON 7/03. AFTER 5 DAYS SLIDING AND KEY PAD WAS NOT WORKING PROPERLY, SO I WENT TO NOKIA CARE FOR REPLACEMENT.AFTER 10 DAYS MY MOBILE WAS REPLACED.AGAIN AFTER 7 DAYS THE REPLACED MODEL ALSO HAS ZOOMING & BLUETOOTH PROBLEM.AGAIN I WENT TO NOKIA CARE AND INFORMED ABOUT IT.AFTER 12 DAYS AGAIN I GOT REPLACED MODEL BUT TO MY KNOWELEDGE THAT IS NOT
A NEW MOBILE FULL OF SCRATCHES ON THE SCREEN AND KEY PAD.SO I ASKED THE OFFICER IS THIS THE NEW MOBILE, THE OFFICER REPLYED SOME MISTAKE HAPPEN SO HE WILL SEND MAIL TO HEAD OFFICE AND REPLACE
WITH IN WEEK. BUT I HAVE CALLED MORE THAN 100 TIMES WITH IN 1 MONTH I AM NOT GETTING PROPER RESPONSE OR THEY ARE NOT TAKING THE CASE SERIOUSLY.IF THIS IS THE CASE I AM GOING TO FILE A
CASE, I HAVE INFORMED TO MY ADVOCATE ALSO, THIS IS JUST A INFORMATION I AM GIVING, IF POSSIBLE PLS MAIL OR CALL ME ASAP.
INCASE IF I GET REPLACEMENT I WILL NOT TAKE THE MOBILE BECAUSE I
DONOT WANT TO GO TO THE SAME STUPID MOBILE N 85 MODEL I HAVE PAID 23769. I KNOW HOW TO GET THE MONEY FROM OR YOU GUYS.SEE THE SERVICE YOU ARE GIVING I HAD MY MOBILE ONLY 10 DAYS BUT MOST OF THE TME THAT MOBILE IS IN NOKIA CAREPLS REPLY WITH IN 3 WORKING DAYS IF NOT WE WILL MEET IN THE COURT
REGARDS
GOTHANDRAMAN
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