To Whomsoever it may concern
I travel by the NMMT bus number 111 from Chembur (Maitri Park) to Dadar (Shivaji Park) and return as well. This particular conductor (No. 197056, Shree Jalandhar) always argues with me to pay him Rs.5/- extra for my ticket. Although my ticket fare if Rs.20/-, he demands for Rs.25/-. When change of Rs.20/- is available in my purse, I refuse to pay him more than Rs.20/-, but today (May 8) he refused to give me the correct change back when I paid him Rs.50/-. He claimed the ticket fare to be Rs.25/- from Shivaji Park to Maitri Park although I explained to him that I travel daily and I am aware the fare is Rs.20/-. He is the conductor in the bus that reaches the Shivaji Park bus stop at approximately 6.30pm. I have had bad experiences with NMMT only because of him as he cheats and is also extremely rude.
Request you to please look into the matter and take the necessary action against NMMT conductor No. 197056.
Yours Sincerely
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