Sir,
This nokia handset, Model 2760 was bought only on 11th instant. I found two black lines on top running vetically through the display cutting the signal and time dsplay. Initially, I thought this is some design. Since it is covering certain vital data, I checked up with similar sets, then only I could understand that this is a serious display fault. When I contacted the seller viz., Akbar Mobiles, Chandra Nagar, Palakkad, they informed that this is out of their purview and only Nokia Service Care people could resolve this and no replacement possible. Accordingly, I contacted the Palakkad Service People. My complaint has been registered at 042434038/080616/54 - Set IME No. 357662018324604. The service people stated that they have to refer it to higher ups and would take about 15 days tme. It is very frustrating that such a big Company like Nokia takes this much of time for repair/replacement of this brand new set. I would be grateful if you can interefere and arrange replacement within a coupleof days instead of waiting for such a long time. The set it seems has been referred to Ernakulam service care from Palakkad service care.
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