Dear Sir/Madam,
Name - Som Nath Dubey
Address - 53, K.P. Roy Lane, Tollygunge, Kolkata - 700 033
Mobile No. - 9830422555
Residence No. - 033 2424 5832
Email - [email protected]
This is to inform you that I have purchased a Nokia Mobile No. 3110c on 27/09 from Jindal Comminication, 44 Mirza Galib Street Kolkata - 700 016, Invoice No. 2624. After using 10 to 12 days the mobile is auto restart then I visited to you Nokia Care In Tollygunge, they said this is Software Problem and update a new Software in my phone. From then to till today I updated the software in my mobile at least 6 to 7 time. Today i.e. 22/12 again same thing happen and I visit to your Nokia Care and tell them this is very dificult to use the phoen in this condition, please change my mobile. They again make a job (details hereunder) sheet and siad we will send your phoen to our Head Office they will decide.
Job Sheet No. - 228434038/071222/3
dated
22/12
ESN/IMEI Number - 356974015342278
Model No. - 3110C
Product Code - 0550573
Service Center - A M MOBILE TELECOM PVT. LTD. Kolkata - 33
ASC - 228_434038
My Previous three Job Sheet No. - 1005/2, 1011/60, 1115/7
So, I request you to please make a decision about the my handset. I am not able to use this set longer because all time the same thing happen. This is not possible to come to your Nokia Care all time to doing a job in a Privae Company you know better. I bye a Nokia Product to belive this is better in market but this set is change my mind because this 3 months give me a lot of experience about your product. I never use this phone's features like music player or camera or video camera or memory card because I all time feared that my phone is again restart.
This is my humbly request you to please change the set or if possible please give me a another Nokia Set because I am very disatisfied with the Nokia 3110c. Please do the needfurl and oblige.
Thanking You
0 comments