To
The Senior Manager (Customer Care)
Sir,
I have taken cell of model 3110c (304E10845751) on 25-Sep, From Kumar Telecom, Miston Ganj, Rampur (u. P) after taking this mobile I am getting lot of problems. When I try to use Bluetooth, Mp3 player, GPRS or any of the other application it suddenly hanged up (Display and Rebooting problem), I brought my mobile so many times to the service centre both in Lajpat Nagar Delhi and in Nokia Care of Rampur U.P, they were just formatting the software and again reloading software. Because of this I am loosing all my contacts and other data as well. Since I have purchased the phone at a very dear price
I expect full value for my money and ask you to replace the set at the earliest but always your service centre executives gave me mobile with out proper inspectionin. So i request you to look into this matter and do the needful and replace this with new mobile.
i hope soon i willl get your positive response
Thanking you,
Yours faithfully,
Baqur Mehdi
Asst.coordinator, RT outsourcing
Delhi-25
contact number-09990634751
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