I m Nokia's customer with IMEI Number - 358977010890520. On 21st 0f April some body steel my Nokia 3110C from my pocket while getting into the bus at Kempegowda bus stand in Bangalore City. I went to Nokia Care and they told me that they don't have any facility to trace or block the mobile phones. and that to not only in that center but also not in any of the centres and also the same facility is not available anywhere in India. they asked me to visit the Police station. But police station people also told me the same thing that they can't help me in tracing or blocking the mobile phone. but they can give an acknowledgement of FIR given by me so that I can apply for a duplicate sim card which I have already got without FIR from IDEA Care. ******* The main purpose of my complaint over here is to ask for help from NOKIA in tracing or blocking my mobile phone.******* *******AND IF THE SAME THING CANNOT BE DONE FROM NOKIA ALSO AND IF THERE ANSWER IS ALSO THE SAME AS OF NOKIA CARE AND POLICE STATION THEN I HAVE A QUESTION FOR NOKIA COMPANY. AND THAT IS IF NOKIA PEOPLE CANNOT GIVE A GOOD SERVICE OR CANNOT HELP THEIR CUSTOMERS IN INDIA THEN WHY ARE THEY SELLING THERE PRODUCTS IN INDIA AND WHY ARE THEY IN INDIA??? **********
Looking for a better response from Nokia...
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