Dear sir,
sub: purchase of nokia 3120-1c/technical problem/request for replacement
ref1:job sheet no:095434038/081220/9 dated 2-12-08 at thanjavur service centre
ref2: job sheet no:584465550/090502/13dated 2-5-09,
ref3:jobsheet no:584465550/090602/14 dated 2-6-09,
I have purchased Nokia 3120C on 20-9-08 at thanjavur tamilnadu for the cost of 6560.00.B.no:4620408245N10172867 0670560/ G NO: 4611538264050308319 067537. After i bought, the incomming volume gradually decreases and comes to the stage of non audible. I have given for service at thanjavur (ref 1). I recived the phone after servicing with some what better but not with full volume. after some days again the volume decreases as before .then second time i gave for servicing, they update the software and made some servicing (ref 2). after 20 days the phone comes to complete dead . no power on, nothing.(ref 3). again i gave for service and the people there said some technical problem which we cannot solve and they send my phone to delhi and asked me to come after 10 or 15 days.often it is hanging after the second time servicing.
Now how can i get incomming calls with out phone during these days and i am daily using gprs internet for commercial purpose.how can i do my work if it takes 10 to 15 days..
As the price of the phone is nearly 7000.00 and bought with confident on nokia the cellphone from the time i bought had contineous problem and even it is solved by now how can i trust it will not get fault in future. the warrenty period will expire in 3 months. so if possible kindly provide another model with same specification gprs, 2Mpixel camara and 3g phone. i will give difference amount if any, The model itself has problem at the manufacture level and keep on giving problem, the only solution is give me another model iistead of that. i have no confident with this model and what is the meaning of 1 year warrenty if the problem is not solved permanently.or extend the warrenty period to one more year. kindly reply. my contact no 9442889950.In 9 months it goes to service centre 3 times. what is its meaning of buying nokia phone with high price.
thank you
n.babu
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