I bought the nokia 3600s mobile from mumbai in november.
IMEI number355706023960647.
But after 4 months only.it started giving problems.
I went to nokia care
Job sheet :090305/98 in vashi, mumbai. The number of problems were reported. They were not able to repair my phone. They told me that it is repaired and returned me back my cellphone.
But only after 2 days, i had to go to nokia care again
Job sheet:090307/72.They again tried to resolve the issues. This time they told me that it will be sent to main office...
I got my phone back after some days.
Bur now a few days back, again there was a major problem in my cellphone. I again went to nokia care
Job sheet :090724/2.
This time, they said, its a liquid damage and we will sharge you 330 rs for servicing. If the problem is solved, its ok, otherwise you have to pay other money also.
I called them after 5 hrs, the answer was it is not resolved.and you have to pay a hefty amount of Rs 2250 for changing the whole display.???
What component they are going to change??
Why the phone is not considered as faulty... i had to go number of times under warranty period to get my mobile repaired.???
They didn't gave me the clear idea what servicing they have done and what problem they have found?? they just asked for Rs 2250... how can i pay such a huge amount even if the mobile is under warranty???
how can the whole display got destroyed within the warranty period??
i am mentally harrased by the nokia care people... i want the explanation and want my mobile to be replaced?
your reply will be highly appreciated
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