Nokia 5130
Attery problem

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 5130 set Colour Maroon Batch no. 356053033906610

We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The battery gets discharged within 2 hrs. after full charging & nokia care had already replaced battery & upgraded the software, but the problem is still persistent. The response from mobile store (indore) is very poor. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

kriti kathal