Nokia 5130
Replacement of Nokia 5130

Hello Sir,

I have taken a Nokia 5130 mobile on 24-Sept-09 @ 'The Mobile Store' Kattriguppe, BSK 3rd Stage, Bangalore. I paid Rs 5300 for handset. I faced a serious problem with handset on 26-Sept-09. While talking mobile phone got switched off after that I am unable switch on the mobile.

Then I went to shop i.e. The Mobile store and I told the same. They told 'it will be minor problem juts need to reboot software' and they will send it to Nokia Service centre. The very next day they told 'It’s not possible to repair the mobile in Bangalore so they will send it to Mumbai and it will take 10 days'.

Then asked for replacement but they are not ready to replace it.

I would like to book a case against 'The Mobile store' and also as well as on 'Nokia'.

I want replacement of Handset.

Thanks

Rajvardhan S M