I bought Nokia 5130 in the month of April 10 from a very same day I found my cell having very poor battery back up... I visited to near by Nokia Customer care situated near dakbangla road patna... they said its happening due to old software n submitted my handset and asked me to come after 2 days at 1 PM.
When I visited to customer care I got to found all people passing lame excuses and asked me to come next day as the software is still not updated... I was very annoyed and asked for my phone immeadiatedly after that i got my cell phone informing the problem is resolved.
The hell happened with me the set was still in the same condition and battery back up is still very low. I than visited to other Nokia customer care situated in boring road patna, I cannnt describe the manner in which they replied with me informing to leave the phone with them for 15 days as they need to send the handest to company I got the intension of those people in customer care who is making fool to general public they really cannot resolve the problem of customer bt get it modified by such stupid statement of keeping the cell phone for more than 15 days...
AS I need the phone badly for my business purpose I cant left the cell phone fpor so long THe problem wid the handset is still continue... I know I am a poor customer fooled by this branded Comapny like NOKIA.
The conclusion...
1) Never buy NOKIA cell phone becoz dey are big cheater n providing useless product even second hand product is better than the new one.
2) The customer care service is pathetic n useless.
3) Never go n buy any product from Mobile store becoz they cannot take the soul responsibilty f the product they sell better to buy frm vendors.
please take harsh steps against NOKIA n its so called customer care.
N never buy NOKIA 5130 as it has lots of problems.
0 comments