Hello Sir (for concerned person),
I brought a nokia make 6085 in December and after nine month i have a problem with this mobile handset. The problem is only ringer problem. for this problem i went to your authorized nokia care (i.e. Care Centre, 19-20 First Floor, Opp. Laxmi Mandir, Tonk Road, Jaipur) centre on 13th September and i submit my handset to the service centre. Service Center ASC No. is 022_343506 and contact No. is 9829017001. After the submission of my hand set they gave me a service job sheet and in this sheet my ESN / IMEI No. is 358061014702229 and in this sheet the fault is only Alert: Ringing tone issue. The Job sheet No. 022343506/080913/95.
For this above mentioned details i am very surprised and shocked how will you give the service to your customer. after 23 days still i have not received my handset and positive response yet form your customer care. except this i have complained to your customer care on 29th September and they give me the complaint No. 2-3DZC17 without any positive response. So let me know how much more days will consume for this little fault. If i went to the market and repair my set i think hardly expend only Rs.100/- and get back my set within half an hour.
So, please consider this problem and give me the proper reply which your authorised service center still not give to me after contacting on above mentioned mobile No.by me.
This is very inconvenient and i think i will never go to buy a nokia product in future.
with regards,
rajratan
0 comments