Inconsumercomplaints.com » Miscellaneous » Review / complaint: Nokia-6300 - VERY BAD CUSTOMER SERVICE | News #444353

Nokia-6300
VERY BAD CUSTOMER SERVICE

I BOUGHT A NOKIA 6300 MOBILE PHONE ON 01/06 FROM THE MOBILE STORES, WOODST. KOLKATA 16. AS THE PHONE IS NOT SUPPORTING ANY USB CABLE, I COULD NOT ABLE TO TEST THE SAID FEATURES AND THEY (SALES MEN OF SHOP) WAS NOT INTERESTED TO SHOW THE ALL AVAILABLE FEATURES OF THE PHONE. AFTER A WEEK, I BOUGHT A USB CABLE SEPERATELY, I TRIED TO TEST THE SAID FEATURES (UP LOADING & DOWNLOADING FROM PC-PHONE), BUT FAILED. SOON I WENT TO THE SHOP, BUT THEY HAVE NOT ENTERTAINED ME AT ALL, JUST SAYING THAT THERE DUTY IS TO ONLY SELL THE PRODUCT, IF THERE IS ANY PROBLEM WITH THE PRODUCT YOU HAVE TO GO TO SERVICE CENTRE. I TRIED TO EXPLAIN THEM THAT IT HAS PASSED ONLY 12 DAYS THAT I PURCHASED, BUT ALL OF MY REQUEST HAVE NO RESELT. HOWEVER, I WENT TO SERVICE CENTRE (S.P.MUKHERJEE RD. KOLKATA). THERE I GOT A TYPICAL EXPERIENCE. AFTER EXAMINING MY SET, THEY SAID THAT IT IS A HARDWIER PROBLEM, SO WE CAN'T DO ANYTHING HERE, WE HAVE TO SEND IT TO DELHI AND IT TAKES 15 TO 20 DAYS TO COME. JUST THINK GENTLEMEN! I HAVE BOUGHT A NEW SET ONLY 15 DAYS AGO, AND I HAVE TO WAIT FOR ANOTHER 20 DAYS FOR ITS REPIRING!! I ASKED THEM WHY I HAVE NOT GOT ANY NEW SET IN REPLACE OF IT. THEY JUST LAUGHED AT ME AND SAID IT IS NOT POSSIBLE AND I'M TALKING LIKE AN ABNORMAL. I THOUGHT, I HAVE NO OTHER WAY THAN TO SURRENDER THEM. SO I HANDED OVER THE SET FOR REPAIRING. AND I JUST PROMISED BY MYSELF THAT I NEVER NEVER PURCHASED THE SAID BRAND IN FUTURE AND I WILL REQUEST TO ALL OF MY FRIEND-RELATIVES AND OTHERS NOT TO PURCHASE THE SAID BRAND EVER!! IT IS MY REQUEST TO THE READER OF THIS MESSAGE, JUST SIMPLY IGNORE THIS BRAND NAME AS NO- KIA- IT DOES MEAN " KUCHH NEHI KIA" - "AS GOOD FOR NOTHING!! "

BEST WISHES TO ALL AND BEST OF LUCK TO THEM WHO HAVE ALREADY PURCHASED THE SAID BRAND " MAY GOD HELP YOU"!!


Company: Nokia-6300

Country: India

Category: Miscellaneous

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