Dear Sir,
I Rupam Sikdar a customer of your company had sent a set Nokia 6300 on 12th of April chalan no.67 through your authorised nokia care service centre The Planet located in Siliguri. The main problem lying with taht phone was that it was being automatically gettin restarted after every incoming call being ended. First it was told to me that it was problem of software and would be ok after being re-installed and was asked to come after an hour. When i came after an hour, it was told to me that the mother board crashed while the software was being re-installed and has to be sent to the head branch located in Kolkata and would hardly take 10-15 days. When i went after 15 days they said that it would take another week. It has been more than 1and half month since i have been harrased by your customer care. Kindly look into this matter or i will ahve to log a complain against the company.
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