Sir
I had purchase one nokia 6500 slide on 04- 09-08 from HOTSPOTS RETAILS LTD west patel ngr nd-8.Few days back my phone stopped taking charging & getting restart, for which i visited nokia care centre add: Bunglow no.02, main patel rd, west patel ngr nd-8 phone:45041900 & they took my phone inside their service room for checking. After half an hour they came & told me that a camara start (chip) button was broken from inside (from the mother board), where as there was no external damage to the phone not even a single scartch. After much request & pursuation people there were not ready to admit any fault of their. Where as there was no trouble with the camara of the phone.
It is necessary to mention that (engineer) ADARSH YADAV & (centre manager) HEMANT ARORA were very rude & misbehaved with me when i simply asked them to give me in written the reason for which i had booked my phone & the fault they found in my phone.
Now they had put my phone under no warrenty, only they had given me in writting that my camara switch is broken from inside only.
I fail to under stand how did a chip detached from motherboard which has four solder points on it. Plz look into the metter as it was my hard earned money from which i bought this phone and now i am very diappointed & depressed from the behaviour of nokia care staff an the product qwality which i got from nokia.
Plz do the needful as soon as possible.
Thanks & Regards
Vishal madan
26/122 west patel ngr nd-8
9971716660
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