Dear Sir
I have purchased a nokia handset on 24.2.2009 from the S.D.Enterprises, G 6-7, Manish Chambers, Plot no.15, L.S.C., Saini Enclave, Delhi 92.From the very first day i was facing the problem in this set that sometimes it hangs and while talking on speaker i get very low volume. But due to some work pressure i couldn't go to your service center. Day before yesterday i went to the shop, they said it's not our job you contact to cust care. Then very next day i rushed to Cust care and waited there almost an hour for my turn .there i explained the problem to one of your executive, he told me to leave the handset and asked to replaced the battery from the shop as there was some problwem i8n battery also. Then i went to the shop where they refused by saying that six months are going to over and why didn, t u turned up earlier? Its really ridiculous and harassing. I feel very bad about this exploitation of our innosence by your dealer. I am sending u the copy of bill also. Kindly replaced the battery of my handset.
Thanking you.
Yours Faithfully
Ashish Pant
If any query mail it to - [email protected] OR [email protected]
Or
call on 9811205677
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