A nokia handset N-73 is purchased from Thakur and sons, Dhule at price of Rs. 11500/-. The set is giving a low battry back up. It is checked at ASKC MOBILES a authorised service cetre, at Datta Mandir, Deopur Dhule Mhaharashtra state. They have given a result that battery is to be replaced. As per the Service Job Sheet No. 2397 dated 14/06, a battery BP-6M Sr. No. 06705053932130473120840632 is given to the authorised centre for replacment and make enquiry with him that the battery will be given on wednesday i.e. on 18/06. But on 18/06/ battery is not given. Today on 23/06 again make a enquiry but they are saying that a fix date will not be given & it will take month together time. If such huge time is required, then how we use the mobile? Also period of 1 year for warranty is reduces. The people in service centre never gives a proper information and their gusture shows, it is their godness on the customer that they going to give service. It is requested before selling the products, a proper service station with all accessories should be given. A customer should not be harrased. The persons like in Dhule are harrssing and to reply we are unable to say when your product will be replaced?
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