Inconsumercomplaints.com » Miscellaneous » Review / complaint: Nokia - Customer Care | News #446126

Nokia
Customer Care

I would like to bring to you kind notice that my brother has bought Nokia Model No: 1650.

IMEI Number 359564016052773

on 08-01 in Univercell.

Inv. No: 190817.

The handle set had some network fault. So he gave this for Service in JOYCELL which is the authorised service centre for NOKIA

located at: # 337/10, Paper Mills Road, Perambur, Chennai-600 011.

Bill No: 1570

Dated: 23-Oct

Customer Name: Aslam

Fault: Automatic Restart, Network Fault.

When he went to collect the Handset, The LCD unit was broken and the handset was getting switched on and off automatically, when the same was checked with the engineer he agreed to replace the LCD but he said he cant do anything with the mobile getting on and off. It seems it has been used by the engineers and they dropped my mobile in water. that's why the LCD also has got broken.

When I gave my mobile to the service centre there was no such problem and the LCD unit was good. The same is captured in the Fault Receipt also.

I kindly request you to please look into issue and do the needful.

Regards

Imran


Company: Nokia

Country: India

Category: Miscellaneous

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