To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia 3120 set Colour Black Battery Replacement.
We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The battery of set is banded, when cell on vibrate mode, the lost its connection. The mobile restarts automatically due to battery.. Then after it restarts. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set or battery at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
For Jayesh Chauhan.
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