To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia 7610 supernova set Colour Gunmetal Batch no. IMEI No. 356388029373635
We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The Memory Card datas are vanishing automatically. Then after removing and reputting it, the datas come back. The phone also hangs and warming up while calling more then 5 minutes. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted. I don't know how many more customer are facing such problems & really empathize with them
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Meenu
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