Nokia
Egarding replacement

Sir,

I would like to draw your kind attention that i submitted a bluetooth headset BH-101 at Smart Associate Sadar bazar Jhansi for replacement purpose on 12/04 with complete paper formalities, they had made a service job sheet no : 388504886/090412/28 with targeted date 02/05.

As uptill now they are unable to deliver me back my headset, whenever i reached thier office they provided me unsatisfied reply that ; "Nothing is in our hands".

So would you please tell me that if nothing is in thier hands then why company is opening so many customer care centers.

Tommorow when i reached the thier office then they showed me a headset without the ear clip and told me that it is provided from company without ear clip. How would i wear the headset without the ear clip???

Hoping for the satisfied reply from your side or i will contact with higher officials.

SO PLEASE SIR, DO THE NEEDFULL TO MAINTAIN THE FAITH OF CONSUMERS IN NOKIA.

Thanks & Regards,

Mohd Mubeen.