Hi,
This is to bring to your notice that I had bought Nokia 7610 Supernova in November from RPG Cellular in Sahara Mall for above Rs.11000. Within days of buying it, the ringing volumn started giving me problems. I can hardly hear the phone ringing even when I am in the same room. On complaining I was told that this had to be repaired and that would charge me.
Its not even 1 year old cell, and it has already started malfunctioning. I cant afford to spend anything extra to mend it now. I am tired of chasing anyone to find a solution to this now. When the product was launched, Nokia made a lot of promises about the product. It is a pity that a company like Nokia cheats its customer. The parts are such that they start malfunctioning immediately after buying so that you can charge people to do the repairs.
I am absolutely upset with the product and now regret for having bought it. I want an immediate action to be taken and my cell replaced immediately. If you cant sell good quality products and not care about customer's emotions, you should close down your shops.
Hope you will take an action immediately, failing which I shall be left with no other option but to lodge a complaint elsewhere
Thanks,
Sunita Dutta
9999887738
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