Surprised……how a company like Nokia provides customer
service!!!
http://www.nokia.co.in/nokia/0, 104022, 00.html
Please note! To determine if your battery is part of
the Nokia BL-5C product advisory, please visit
www.nokia.com/batteryreplacement for more information
and further instructions
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proceed to send your question to Ask Nokia from our
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Reporting-MTA: dns;ndebe102.NOE.Nokia.com
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My Nokia Cell Phone model 6720 has BL-5C model Battery
The Battery identification # is
0670400363563N161513101336
I had checked this on the nokia website and it advised
me that this serial number of the battery needs to be
replaced
I had filled up the form with my contact details for
the replacement of the battery.
I am surprised that it has been more than 4 weeks now
, nokia did not even bother to confirm the receipt of
the online form.
There has been no autoresponder on my email or through
SMS that nokia has received my application and would
replace the battery.
With more and more incidents of over heating/
accidents happening with BL-5C battery, I would
request you to kinly look into this and replace my
battery at the earliest
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