SUBJECT: POOR SERVICE PROVIDED BY NOKIA CARE CENTER IN SEC 35 CHANDIGARH
SIR,
I OWE NOKIA 3230 HANDSET.FEW DAYS BACK, ITS DISPLAY DIDNT WORK.I WENT TO CARE CENTER AND WITHOUT LOOKING INTO THE PROBLEM, THEY RETURNED ME MY SET BACK WITHIN A SINGLE MINUTE SAYING THAT YOUR DISPLAY BOARD WILL CHANGE COSTING YOU 1500 RS.
SINCE I COULDNT AFFORD A BIG AMOUNT LIKE THAT, SO WITH NO OPTION, I WENT TO MOBILE MARKET FOR ITS REPAIR. I WAS SHOCKED TO SEE THAT THE PERSON JUST TOOK 5 MIN AND GAVE MY SET BACK PROPERLY FUNCTIONING.THERE WAS A SMAAL PROBLEM WITH SOME JACK AND SOLDERING IT! ELSE EVERYTHING WAS FINE.
SIR, I JUST WANT TO BRING THIS INTO YOUR NOTICE ABOUT POOR OR NO SERVICES BEING PROVIDED BY CARE CENTERS.THOUGH I ALWAYS PREFERRED NOKIA HANDSETS BUT NOW I AM ASHAMED TO BE A PART OF THIS COMPANY! I WANT RECOMMEND ANY PERSON TO BUY NOKIA HANDSETS TAKING ALL FACTORS INTO ACCOUNT.
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