Inconsumercomplaints.com » Miscellaneous » Review / complaint: Nokia - Nokia Care Center Service is very poo | News #450441

Nokia
Nokia Care Center Service is very poo

My E51 mobile is 6 months old and still in warranty period. But it have bluetooth problem and battery problem. so i went to nokia care near velachery, chennai (Blue chip,

G 35 SaiKrupa Apartments, 100 Feet Taramani Road, Velachery, Chennai 600 042). they said that we'll not do bluetooth servicing and battery, go to rockey agency (also a nokia care center at chennai). i went to rokey agency (New No. 32, Thiru-vi-ka-Road, Opposite Sathyam Theatre, Royapettah, Chennai - 600 014) and ask them to check my mobile. they said that there is no power today, come on tomo morning. i can't able to understand what is relation to power and checking the mobile. rockey agency people not even asking me what is the problem in mobile, not even getting mobile from hand. suddenly said come on tomo. there is worst customer care in nokia care center. but i like mu nokia E51 mobile, but your customer care is not good, not even interacting with customers. please tell me what to do to service my mobile. these all incidents happends on today (23July08). i got a appoinment through the nokia website for servicing. but nokia care centers at chennai not looking these appoinments and all. Nokia only have to suggest me, how to service my mobile?


Company: Nokia

Country: India

Category: Miscellaneous

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