Respected Sirs :
I had purchased one Nokia N85 Set from Their Authorized retail outlet - Mobile Store, Salt Lake, Kolkata, on 19.11.08 Sl No 356376020034918 for Rs 24199/-. After 2-3 month of using, the key pad were not functioning and finally this was reported to the NOKIA Service Centre At Sector V, Salt Lake on 21.2.09.
They told me to keep the set for an hour, but end of the day they said it requires to be sent to their
Delhi Office and the job would take 15 days time atleast. They issued a service tag no 267504886/090221/10. The set was then returned back to me on 9th Mar09 and I noticed that they
had damaged the main camera of my set and i am not able to shoot any image with that. The Camera
was of 5 mega pixel and the images are looking hazy now. This was again reported to them vide mail
dated 9th Mar09, but they had not responded to that also. It appears they do not bothers a small customer like me.
In this situation, being an unfortunate consumer I am now praying before your honour to give me
justice as deemed fit.
Shall be highly obliged for any suitable action from your kind control.
Regards,
Abhijit De
Phone 98310 47835.
Office Address :
Mother Dairy Fruit & Vegetable P Ltd
Block DK Sector II, Karunamoyee,
Salt lake, Kolkata 700 091.
West Bengal.
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