Nokia Customer Care
Battery Problem on new Mobile

Hi,

I have bought a Nokia Xpress Music edition 5130c-2 (IMEI#:354223/03/180841/3) two months back and battery is getting discharged within 10 hrs standby, although Nokia mentions 48 hrs stand by hours on this model. I have visited Nokia Care twice, they commented that Software version on this mobile is older, so upgraded it twice. But battery issue persists and they are not willing the replace the battery.

If this is happening with a newly bought mobile then I am not sure how other customers are suffering.

Please help to resolve this issue.

Thanks,

Sunil