I brought N72 phone on 01/10/07 and since then i have given twice that phone for repairing for the same problem. THis time when it again went out of service i asked them for replacement as my phone is a brand new phone with a proper bill but Nokia Care centre flatly refused.
My query is that if it is justified that if there any 1 in 100's phone is a faulty phone from the beginning itself and the same cannot be replaced with a new handset...
Where is the fault of the customer... who had put in their entire belief on the authenticity of the nokia Product...
Cant they accept their one fault... and get it replaced...
jyoti Arora
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