Dear, service manager,
i have submited E-51 hand set on 22-10 at balaji Nokiacare centr at gulbaga (karnataka state), while submiting theysaid it will take 15 days to come as this is beibg send to higher care center b'lore for repairs, when i din't receive the same even ahter that i reg a complaint with nocia care number 1800 425 3388 and then they gave me one complaint number 2-3EMR55 dated 6.10. since from that day onwords on each day i am calling to nokia care callcentre for the results but so for i have not received the my repaire/replaced E-51 set, i brought this perticular set for it bisness futhers but, nokia is providing a very poor service, aas a result still i have not received even an stand by set for my use.
its has been sent to the call center gulbarga last 20 days back without its repair, this shows that the negligence on part of nokia care. Now they say that this is not repaired and we don't know why it has not repaied such a irresponsible answers we are hearing from the nokia care centre.
please do the needful for rectifying such serious issues so that, your nokia brand name should servive in the india market.
please at leat now onwords, improve your service in the intrest of customer.
with regrads
sanjay patil
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