NOKIA PHONE -
This is to bring to your kind notice the following.
I had bought one New Battery (No. BLD-3 # 067028520720801618 for my mobile (Model 2100) costing Rs 400/- from M/S Sangeetha at Ace Bharathi Mall, 302, 3rd Floor, Opp KSRTC, Bejai, MANGALORE 575004 on 20.02.2008. I was given a warranty for 6 months wef 20.02.2008. The next day I had left Mangalore and found the so called new battery is not holding charge, i recharged and discharged the battery, but found the battery gets discharged withing half an hour to one hour even while on standby. While buying the battery i was informed that their warranty is valid anywhere in India in any Nokia shop. After 20th february i had left India (I am a Merchant Naval Officer, working on board ships) and only this week returned back home on leave. I reside at Chennai, and for Rs 400/- Battery i cannot afford to go to Mangalore and check with that shop. Hence i had gone to NOKIA CARE center at Anna Nagar, Chennai on 30.04.2008 and apprised Mr. H.Sunil of NOKIA CARE, who said that I have to go to Sangeetha in Mangalore for exercising my warranty rights and also that the said Battery production had been stopped since
last 2 years.
As a customer i am unaware of the present status of the battery and i confidently go into any shop displaying NOKIA (Because I trust NOKIA) and i expect all the products to be genuine and good.
I am most disappointed with the results for my endeavour to get the battery replaced withing the warranty period.
I would be highly obliged if you could have my battery replaced for my Mobile NOKIA 2100)
Thanking you in antisipation,
With Warm Regards
Yours truly
Sripadhan
Chennai
01.05.2008
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