I, Anup Sharma purchased nokia 6270 from Abrol Enterprises Ragunath Bazar Jammu (Tawi) on 20/09 with a warranty of one year.
2. That subsequently of a purchase of said mobile phone it occurred some audio defect. i approached service center known as nokia care gandhi nagar jammu-180004. service center sent my mobile to chandigarh vide jobsheet no:-343506/070919/46 dated 19/09 for repair. After 14 days i visit service center he said within 10 days ur said will be repaired. i donnot know about the status of our set. then i call ur toll free number and lodged complaint several times :-
complaint numbers are :- 2-216D-7/J, 2-2J6D71J2 dated 23/10/07 and 2-2J6D76 dated 30/10 but no needful action taken by ur service center. then, i regularly visit ur nokia care service center gandhi nagar jammu (j&K) but useless.
4. Now today 27/12 my phone nokia-6270 come back from chandigarh after more than three months when i checked my nOkia-6270 i shocked to see that my mobile has same fault. Now, what can i do. neither nokia service centre provide a standby to me against my set nor removed a defect from my phone. please do the needful action. i want a justify from Nokia india pvt limited. they never care the customers
Anup Sharma
143/14
Nanak Nagar, Jammu-180004
Mobile Phone No-09419104444
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