I approached to M/S Initiative Data System (P) Ltd-09, 9-D, Singar Nagar, Alambagh, Lucknow and asked for purchase of a nokia mobile phone enabled with 3G feature. They recommended to purchase Model no.:N73-5 (Edge); on my querry that a problem with regards to 3G has been reported in the newspaper in this model/set, they replied that report in the newspaper is not correct because this set has 3G feature; only a simple upgradation of software is required, which can be done from our service centre without any charge. On their recommendations, I bought the mobile set: Nokia N-73-5 (edge) IMEI-354198023617924 BP6M-10167125 accordingly, vide Invoice no. VAT-00914843 dated 10-3. But when I approached to service centre in the Alambagh area, they suggested that nothing is required because it is 3G enabled. But I am not able to activate the same, when I gone through the information available in the site "Specification of mobile phones" I found that 3G feature is not available in this set.
In the light of above you would be agree that it is not a fair business. You are therefore requested to please look into the matter and make necessary arrangements for the exchange/replacement of the same with 3G enabled set at the earliest.
Yours truly,
K.P. Srivastava,
LI/90, Sector G, LDA Colony,
Kanpur Road, Lucknow.
Contact no.9889965109
Email: [email protected]
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