Hi
I would like to mention first that why i felt the need to write a mail to this level. I am totally disspointed and frustated with my Nokia phone and mainly the response and solution that i have got from your various service centres. None of them have been able to address the problem even to sub satisfaction levels.
Details:-
Nokia: n70 music edition
warranty ref number: APAINY130129064.
IMEI : 356294019460939
Latest Job Sheet no. - 140434038/080811/120
NOKIA CARE CENTER: Malleswaram, bangalore- Headed by mr.madhu
Since last 2 months, i having been facing a few problems, I have given it your service centres, malleswaram, bangalore for more than 4 times. please take a look at the history at your end. From 2 month the problem of (delete some data, memory is full), hanging and switching off in between is existing and everytime i was told that, its reparied and software problem has been solved by upgrading the software and formating it, etc. etc but STILL its the same. So eventually my phone stays more with you then me but result is still the same, unrepaired.from the second visit itself they were telling that they will send the mobile to the head office for veryification.but if you check properly the database you will find that they are keeping it there for 2 weeks and telling the costomer that it has been repaired. its simply cheating.we are going there in a hope of getting the mobile repaired but instead they are calling again and again without repairing it properly.
I kindly request you to look into this matter. Please try to replace the phone as for this i have been many times to your care center for repairing and it has gone to all high levels (once it was kept with you for a month). I hope you will understand that to what extent the problem is and my state of frustation.
Looking forward for "Nokia Standard" Response.
Kindly contact me at the below given nos. in case u need my help or more details on this.
Regards & Thanks,
suvendu keshari nayak
HAL-Helicopter (mro) Division
bangalore-17
M : 91 9740249976 || Email: [email protected]
0 comments